Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are your perfumes 100% authentic?

Yes, all fragrances sold on PerfumeM are 100% authentic originals. We source our products directly from authorized distributors or the perfume houses themselves.

How should I store my perfume to ensure it lasts?

To maintain the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.

What is your return policy for fragrances?

We offer a 30-day return policy for unopened and unused items in their original cellophane packaging. Due to hygiene reasons, we cannot accept returns on bottles that have been sprayed.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that shipping times and costs vary by destination, and international orders may be subject to customs duties.

What is the difference between EDP and EDT?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (usually 15-20%), resulting in a longer-lasting scent. Eau de Toilette (EDT) is lighter, with a concentration of 5-15%.

Can I track my order once it has been shipped?

Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.